Terms and Conditions

 

The Essential Fire Door Company Limited

 

1. Definitions

 

In these Terms and Conditions:

• “Company” refers to The Essential Fire Door Company Limited.

• “Client” refers to the individual or entity purchasing goods or services from the Company.

• “Goods” means fire doors and products supplied by the Company.

• “Services” includes installation, repair, maintenance, and testing of fire doors.

• “Contract” means any agreement between the Company and the Client for the supply of Goods or Services.

 

2. General

 

2.1 These Terms and Conditions apply to all Contracts entered into by the Company.

2.2 Any variations must be agreed to in writing and signed by an authorised representative of the Company.

2.3 These Terms supersede any prior agreements or representations.

 

3. Quotations and Orders

 

3.1 All quotations are valid for 30 days from the date issued unless otherwise stated.

3.2 Orders must be confirmed in writing and are subject to acceptance by the Company.

3.3 An up-front payment may be required to secure Goods. Details of this will be noted in the quote provided.

3.4 Other payment terms, such as for inspection, maintenance and or repair services, will be detailed in the quote provided.

3.5 Any amendments or cancellations of confirmed orders require written agreement and may incur charges.

 

4. Prices and Payment

 

4.1 All prices are exclusive of VAT unless otherwise stated.

4.2 Payment terms are strictly as quoted and, unless otherwise agreed in writing, payment must be made in full prior to the transfer of title of goods or services.

4.3 Late payments may incur charges plus interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

 

5. Delivery and Risk

 

5.1 Delivery dates are estimates only. The Company shall not be liable for delays beyond its control.

5.2 Risk in the Goods passes to the Client on delivery.

5.3 Title to the Goods does not pass until payment is made in full. The Goods and Services remain the property of the Company until all debts are paid in full.

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6. Installation and Access

 

6.1 The Client shall provide free and safe access to the premises for the duration of the Services.

6.2 Any additional work required due to obstructions, site conditions, or lack of access may incur further charges.

6.3 The Company will take all reasonable care during installation, but it is the Client’s responsibility to protect furnishings, fixtures, and décor.

 

7. Testing and Certification

 

7.1 Testing will be conducted in accordance with current regulations and standards.

7.2 Upon completion, a certificate of testing (where applicable) will be issued to the Client.

7.3 Any identified deficiencies or non-compliance will be reported, and remedial works quoted separately.

 

8. Warranties and Liability

 

8.1 The Company warrants that the Goods supplied will be free from material defects for 12 months from the date of delivery.

8.2 The Company warrants its Services will be provided with reasonable care and skill.

8.3 The Company shall not be liable for:

• Damage caused by misuse, neglect, or improper maintenance;

• Any consequential or indirect loss;

• Delays or failures due to force majeure events.

8.4 The Company’s liability shall be limited to the payments received in relation to the goods or services provided by it to the Client on an order-by-order basis.

 

9. Defects and Returns

 

9.1 The Client must notify the Company in writing of any defects within 1 day of delivery or upon completion of fitting services if applicable.

9.2 Goods returned without prior written agreement will not be accepted.

9.3 The Company reserves the right to inspect alleged defects and remedy or replace at its discretion.

9.4 If the Client reports defects that are subsequently demonstrated not to be defects, or that are defects or damage that is attributable to the Client's actions or omissions, the Client shall be responsible for all associated travel costs and the appropriate commercial day rates for any trade personnel, manager, or inspection specialist who attended the site in relation to the reported issue.

 

10. Termination

 

10.1 The Company may terminate the Contract immediately if the Client fails to make payment or breaches any material term.

10.2 Upon termination, all contract and quote sums become immediately payable plus any applicable Vat.

10.3 In the event that the Company terminates the Contract due to a breach by the Client, including but not limited to non-payment in accordance with these Terms, any contractual liability of the Company to the Client shall immediately cease. Notwithstanding such termination, the Client shall remain contractually obligated to pay all outstanding amounts and to compensate the Company for any losses incurred as a result of the breach.

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11. Health & Safety

 

11.1 The Company will comply with relevant health and safety laws and regulations.

11.2 The Client shall ensure a safe working environment and notify the Company of any known hazards.

 

12. Confidentiality

 

12.1 All technical information, drawings, and documentation provided remain the property of the Company.

12.2 The Client shall not disclose confidential information without the Company’s prior written consent.

 

13. Governing Law

 

13.1 These Terms are governed by the laws of England and Wales.

13.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.